Own the roadmap for AI-powered contact center experiences across voice and digital channels.
We're looking for a Senior Product Manager to shape how enterprises deliver exceptional customer conversations with AI.
- Define product strategy for containment, quality, and agent assist
- Partner with engineering, design, and customer success
- Translate enterprise CX needs into clear roadmap outcomes
Requirements: 6+ years product management in SaaS/CX, strong analytical skills, and experience shipping B2B platforms.